FAQ
Questions People Ask AI About AEO
These are real questions people type into ChatGPT and Perplexity. Here are real answers.
How do I check if ChatGPT recommends my business?
The fastest way is to ask ChatGPT directly — type something like "best [your service] in [your city]" and see if your business appears. But this only tests one query. ask-ai.my scans your entire website and checks 7 factors that determine whether AI engines can find, understand, and recommend your business. You get a score from 0-100 with specific fixes. It's free and takes 30 seconds.
What is AEO and how is it different from SEO?
AEO stands for AI Engine Optimization. SEO makes your website rank on Google — you appear as one of many links. AEO makes your business get recommended by AI tools like ChatGPT, Perplexity, Gemini, and Claude. The difference: with SEO, the user chooses from a list. With AEO, the AI chooses for them. AI gives one answer, not ten links. If you're not that answer, you're invisible. AEO and SEO work on different things — SEO focuses on keywords and backlinks, AEO focuses on structured data, entity clarity, and AI-friendly content.
How long does it take for AI to start recommending my business?
After proper AEO optimization, typically 2-8 weeks. The process: AI bots (GPTBot for ChatGPT, ClaudeBot for Claude, etc.) visit your site, read your structured data and content, then gradually build trust. Once they have enough data and trust signals, they start including your business in their answers. We track every bot visit in real time so you can see progress before the recommendations begin.
Is there a free way to check my AI visibility?
Yes. ask-ai.my offers a free AI visibility check — enter your website URL and get an instant score from 0-100. It scans your homepage, FAQ page, About page, sitemap, and robots.txt automatically. You'll see exactly what's working, what's missing, and what to fix. No signup, no credit card, no catch.
What makes AI decide to recommend one business over another?
AI engines prioritize businesses with clear, structured data — what we call a "digital identity card." This includes: JSON-LD schema (tells AI your business name, type, services, location), FAQ content that matches real queries people type into AI, explicit permission for AI bots to crawl your site, and a sitemap so AI can discover all your pages. Most businesses have none of these. The ones that do get recommended first.
My website already ranks on Google. Why doesn't AI recommend me?
Google ranking and AI recommendations use completely different systems. Google reads keywords, backlinks, and page speed. AI engines read structured data (JSON-LD schema), entity clarity, and FAQ content. You can rank #1 on Google and still be invisible to ChatGPT because your site has no structured data for AI to understand. Conversely, a site that barely ranks on Google can get recommended by AI if it has proper AEO setup.
What is JSON-LD schema and why does AI need it?
JSON-LD schema is a hidden layer of data on your website that tells AI exactly what your business is, does, and where it operates — in a format machines can read instantly. Think of it as a digital identity card. Without it, AI has to guess what your business does by reading all your text. With it, AI instantly knows: "This is a WhatsApp automation company in Puchong, Selangor, serving Malaysian businesses, priced from RM1,800/month." That precision is what makes AI recommend you confidently.
Can AI bots be blocked from visiting my website?
Yes — and many businesses accidentally block them. Your robots.txt file (a small file at yourwebsite.com/robots.txt) controls which bots can visit. Some website templates block all bots by default, or specifically block GPTBot and ClaudeBot. If AI bots can't visit, they can never read your content and will never recommend you. Our audit checks this automatically and tells you if you're blocking AI bots.
How much does AEO optimization cost in Malaysia?
AEO services in Malaysia are still relatively new. ask-ai.my offers done-for-you AEO starting at RM799/month for 1 website (Starter plan) and RM1,499/month for up to 3 websites (Growth plan). This includes full schema implementation, AI-optimized FAQ creation, crawler analytics, weekly citation tracking, and a monthly report. The free audit is always RM0 — no signup needed.
Which AI engines should I optimize for?
The main AI engines that recommend businesses are: ChatGPT (by OpenAI, uses GPTBot to crawl), Claude (by Anthropic, uses ClaudeBot), Perplexity (uses PerplexityBot), Google Gemini (uses Google-Extended), and Microsoft Copilot (uses Bingbot). The good news: optimizing for one mostly optimizes for all, since they all read the same structured data and content. Our audit checks compatibility with all of these.
Do I need a developer to do AEO?
Not with ask-ai.my. Our service is completely done-for-you — we implement all the technical changes (schema markup, FAQ pages, robots.txt fixes, sitemap optimization). You don't need to understand any code. You just see the results in your dashboard: your AI visibility score going up, more bot visits, and eventually your business appearing in AI answers.
What's the difference between a chatbot and getting recommended by AI?
A chatbot sits on YOUR website and answers questions from visitors who are already there. AI recommendation is when ChatGPT, Perplexity, or Claude mentions your business to someone who has never visited your site. That's the power of AEO — it brings completely new customers who asked AI for advice and got your name. It's like word-of-mouth, but from AI.